IAI
Organize your operation.
Connect your processes.
Make decisions with clarity.
IAI turns scattered information, manual follow-up and disorganized evidence into clear systems that support decisions.
We build systems that go beyond displaying information — they support decisions.
IAI — Institutional Intelligence Platform · developed and licensed by Sander Group.
Processes
128
Indicators
352
Alerts
24
Decisions
72
Compliance
Trend
Areas
3 decisions awaiting review
Traceability and evidence on file
The problem
The problem IAI solves
Many organizations operate with scattered information, disconnected processes, manual follow-up, disorganized evidence, and indicators that do not always support timely decision-making.
When operations aren't connected, decisions are made too late.
IAI turns a fragmented operation into a structure that is clearer, more visible, better organized and easier to act on.
Fragmented information
Data sitting in files, inboxes and systems that don't talk to each other.
Manual follow-up
Repetitive processes, late reports, and high operating costs.
Decisions without evidence
No traceability, no context and little confidence in the data.
Poor coordination
Areas, processes and institutional levels pulling in different directions.
How it works
How IAI works
IAI runs on a shared operational core called IAI Core.
IAI Core provides the functional foundation that every solution is built on.
On top of that base, products define what gets implemented, capabilities define how it operates, and services support its rollout and evolution.
IAI Core
Shared foundation of the platform
Architecture
How IAI is structured
IAI Products
Define what gets implemented: IAI Macromodels, IAI Microsystems and SIO (Integrated Operational Systems).
IAI Capabilities
Define how the platform works inside each product.
IAI Services
Support the rollout, configuration and evolution of each solution.
Products define what gets implemented, capabilities define how it operates, and services support its rollout and evolution.
What sets us apart
IAI is not limited to compliance, audit or risk management. Its architecture adapts to different processes, areas and sectors to organize an entire operation.
Products
IAI Products
IAI Macromodels
Base architectures for structuring public or private sector organizations.
IAI Microsystems
Focused solutions that address training, capability-building and operational needs.
SIO — Integrated Operational Systems
Connect IAI models and microsystems to operate a complete organizational structure.
Macromodels
IAI Macromodels
Models
Specialized public models and IAI sector models
Public Sector
- IAI Ministry / Secretariat
- IAI Municipality
- IAI Public Agency
- IAI Public Education
- IAI Public Health
- IAI Social Development
- IAI Civil Protection
- IAI Public Administration
Private Sector
- IAI Restaurants
- IAI Hotels & Hospitality
- IAI Private Education
- IAI Private Healthcare
- IAI Pharmaceuticals
- IAI Events & Venues
- IAI Logistics
- IAI Corporate
Specialized public models and sector models can also be combined into integrated models when an operation spans two or more broad contexts within the same macromodel.
First the macromodel is defined. Then it is adapted to the specific context through specialized public models, sector models or integrated models.
Levels
Implementation levels
Public Sector
Level 1
Public administrative management
For departments, internal areas, administrative units, programmes or agencies that need to organize processes, owners, evidence and basic follow-up.
Level 2
Governmental institutional coordination
For governments, ministries, municipalities or public bodies with multiple areas, programmes, procedures, units or teams that need stronger operational coordination.
Level 3
Cross-cutting public governance
For complex, multi-site or inter-institutional public structures that need traceability, strategic control, cross-cutting follow-up and evidence to support decisions.
Private Sector
Level 1
Structured internal management
For a company, internal area, branch, operating unit or SME that needs structure, follow-up and basic control.
Level 2
Institutional integration
For companies with multiple areas, processes, branches, brands, departments or business units that need stronger coordination.
Level 3
Cross-cutting strategic governance
For corporate groups, chains, franchises, industries or multi-site structures that need cross-cutting coordination and a strategic view.
The level reflects structural complexity, not organizational maturity or stage in the contracting process.
Customization
Adapting IAI to your context
IAI products start from a base structure and are then adapted to how each organization actually works.
Areas can be kept, added, renamed, split, merged or reorganized depending on sector, size, operation and need. These adjustments are defined during the diagnosis and applied during implementation.
IAI doesn't impose a rigid structure. It starts from a methodological base and adapts it to the language, areas and day-to-day operation of each organization.
Microsystems
IAI Microsystems
IAI Microsystem = functional stage + scope of application
Functional stages
What the microsystem does.
Training
Train teams and standardize operational, institutional or technical knowledge.
Capability-building
Develop internal capability through programmes, learning paths or specialized tracks.
Operation
Organize processes, track progress, document evidence, generate indicators, and manage daily activities.
Scope of application
Where it applies and what kind of need it addresses.
Compliance
When it responds to a regulatory, audit, internal control or documentation requirement.
By specific sector / vertical
When it addresses an operation specific to a sector, industry or vertical.
By process
When it organizes a specific activity or non-regulatory process that needs follow-up, evidence, indicators or control.
By area
When it covers an entire internal function of the organization.
The functional stage defines what the microsystem does; the scope defines where it applies.
Microsystems can be implemented on their own or built into a model, an integrated model or a SIO.
Integrated systems
SIO — Integrated Operational Systems
A SIO (Integrated Operational System) connects one or more IAI models with one or more IAI Microsystems to operate a complete organizational structure.
It brings specialized public models, sector models or integrated models together with specific microsystems, so the whole structure runs under a single institutional logic.
A SIO connects models and microsystems to operate a complete organizational structure.
Example: IAI Restaurants + CAVA Microsystem = a SIO for restaurant operations including wine cellar management.
Capabilities
IAI Capabilities
IAI Capabilities
The functions that keep institutional operations running within each IAI product.
- Follow-up
- Indicators
- Activity log
- Reports
- Evidence
- Alerts
- Traceability
- Authorization workflows
- Comparisons
- Saved snapshots
- Exportable reports
Capabilities are what keep institutional operations running across the platform.
Services
Key services
Formal IAI Assessment
An institutional review that identifies gaps, priorities and opportunities. It begins after the initial commercial review.
Design
Defines the structure, scope and architecture of the solution for your specific context.
Configuration
Sets up modules, profiles, permissions, indicators, workflows, and evidence on the platform foundation.
Implementation
Puts the solution into operation, connecting processes and teams.
Ongoing support
Helps you adjust, improve, and scale operations as day-to-day use of the platform expands.
Documentation
Produces manuals, operating criteria, and institutional documentation to support the use of IAI.
Institutional training
Training to support adoption and everyday use of IAI across the organization.
Continuous improvement
Ongoing work on processes, indicators, and capabilities to strengthen operational maturity.
Note: “Institutional training” is a service and should not be confused with the Training functional stage within an IAI Microsystem. At a later stage, Sander Group may issue institutional validations or certifications related to the adoption and maturity of IAI.
How to start
How to get started
Initial request
Commercial review
Institutional demo, where relevant
Scope definition
Implementation and ongoing support
This platform does not assign a product, a price or a final diagnosis on its own. It receives the initial request; the formal assessment, where relevant, begins after the commercial review.
Take the next step
One platform. Many possible solutions.
IAI makes it possible to build institutional solutions shaped around the sector, level, areas, processes and context of each organization.
It is not just about digitizing information. It is about organizing operations, connecting processes, and supporting decisions.